«Три Сини та Донька» 5*

The staff at the reception was very unfriendly and rude, it was very difficult to get through, they haven't even rested yet..... what will happen next???? Service: 1

Terrible service. While staying at the hotel, it is impossible to call reception, the lobby, or the restaurant from the room. If you are hungry, you either can't reach anyone or they will tell you that if you want to order something, the minimum order is 400 UAH. Communication is non-existent. There is no customer focus. I can't wait for my first and last stay here to end. It's a shame we paid for everything upfront.

It is impossible to reach them for the fourth day, waiting on the line for 20 minutes and no one answers, they do not call back, left two requests on the website, no feedback on social media, this eliminates any desire to visit them...

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5 . . . , . , . . , . . .