Chipotle Mexican Grill - Dover

Phoned on the day, left a message and within minutes be called me back. He had also seen my email. Arranged an appointment for the Chipotle Mexican Grill to be swept for the day. He turned up bang on time. Very polite and tidy. You'll soon realise Mark loves fireplaces and is knowledgeable about his trade. Chipotle Mexican Grill has a Great service. Can easily recommend. Thanks to Mark!

I ordered food online. When I got to the parking lot to pickup my food I realize that I had left my mask at home. I didn't have anything to cover my face and didn't want to be rude by walking in without one. Matt the Store Manager was very kind to bring out my order for me. I was definitely very thankful for his kind gesture!

I had the most unprofessional rudest customer service experience I have ever encountered at the Dover location! The young lady that completes orders on the cold side had the nastiest disposition someone could ever display working in a food establishment. I asked her the name of a certain item she rudely shrugged her shoulders, turned her face up said I don't know in disgust. Then she had the audacity to say, you staring at me too.....after that I really lost my cool spoke my mind to her. The manager/supervisor immediately came over to diffuse the situation by asking what happened. He immediately told her to leave the line walk away. She complied, but the whole situation left a bad taste in my mouth. Manager/supervisor gave me my food for free, but damage was already done. I told him I frequent here a lot with my son. Honestly, I will never go back here again.

Don’t order for to-go. This is what you get…. They left my rice and chicken out and it looks like slop : good thing they are bring another chipotle to the area because this one has gone down hill.

Really impressed by how delicious the food is here! I didn't know what to expect. I ordered the salad with steak, pepper / onion, hot sauce, fresh salsa and sour cream. Absolutely delicious, better than expected! Will definitely be back.