Chipotle Mexican Grill - Dothan

ABSOLUTELY HORRIBLE.... This visit to Chipotle was my first and last time going!!! They was out of brown rice and attempted to scrape the bottom of the pan to fix my order I had to tell them I didn't want that and I'll prefer to wait. I waited several minutes for the rice to be done. After waiting she barely put enough rice to cover the bottom. All of the meat appeared as if it had been sitting there since yesterday. The meat was dried and clumped together and they still tried to serve it. Again I had to tell her I didn't want it and choose to go with the best looking meat available. They peppers and onions were literally stuck to the pan and again she reached over to serve them. I asked could she get some fresh but the lady with the purple hair told her I couldn't get any from the fresh ones prepared because they were for a call in order. The queso was cold and tasted pasty. Something told me I should've went to MOE'S instead.

I absolutely love Chipotle! The staff is incredibly friendly and professional. The food is fantastic! It can be a bit pricey, but it's definitely worth every penny!

This restaurant is new, delicious, clean, and offers quick service. However, I ended up giving it 4 stars instead of 5 because my husband encountered an unlabeled red sauce that tasted similar to taco sauce, but was incredibly spicy! It actually made him tear up and sweat, and he’s not someone who easily backs down. He managed to eat half of his meal but had no choice but to leave the rest behind. Aside from that, everything else was great. I hope this review helps others avoid the same experience. Thankfully, I was busy ordering food for myself and my child, so I didn't ask for the sauce, but I almost did! Also, be aware that the drive-thru operates on a phone order only basis.

If I could give zero stars, I would. The staff really need to focus on the details. What they lack in precision, they compensate for with a messy meal. I understand it’s a fast food place, but how is it that places like Hardee's and Subway can make the meals look better? I'm extremely disappointed—maybe Gordon Ramsay should pay your location a visit. I can only imagine what he would discover...

In the run the time chip fan and this place is as good as the rest! the other reviews here I have seen come from people who are not familiar with chipotle and are confused as you order. if they like chipotle, they will also enjoy this place. my only critique is that the works seemingly no motivation and a sense of urgency, but eating is still great! love comes here.