The Factor's House - Dornoch Highlands

We came to the Factors House having stayed for three nights at a 3* coaching inn for a Clan Gathering. The Factors House was everything the coaching inn was not, it was was warm, welcoming, peaceful, comfortable, dignified. The Factors House is a veritable haven, On check in we were met by Fiona, the proprietor. She is warm and friendly but not intrusive . She obviously takes a great and well deserved pride in the Factors House. She has a great eye and attention to detail and it shows. Normally I take the bed linen at a a hotel &B as a given. On retiring at The Factors House I was struck by the superb quality of the sheets and duvet so much so that I mentioned it to Fiona when she brought me my delicious breakfast of croissant (seriously the best I have eaten and pancakes with maple syrup (highly recommended so light and fluffy I said I thought the sheets must be at least 400 threads per inch. She smiled and told me they were 600 threads per inch. Everything about the Factors House was first class. When booking I did think it was a little pricy but it was more than worth the money. The memories of our extremely comfortable stay in a beautiful part of the country will stay with for a very long time. Well done Fiona. I wholeheartedly recommend The Factors House.

An extremely rude and uncaring establishment. Had to cancel due to family bereavement. Heartless, rude phone call with them, and have since refused to speak with us. Charged full price even though there policy through Hotel.com said 50% cancellation fee. Great service from Hotel.com, but do not risk any deposit with this shameful establishment.

The restaurant offers well-presented and unpretentious dining, with locally sourced fresh food of the highest quality. We can't wait to return!

Fiona at the Factors House is not only a great host but also a fantastic chef. We had the evening meal on the second night and it was beyond delicious. The rooms are spacious and well appointed as are the facilities. This is by far the best B&B we have had the pleasure of staying in and we will be back. Thanks again Fiona for a fantastic stay.

I found this restaurant to be a wonderful discovery and a beautiful place to visit. It is impeccably clean and beautifully decorated. Fiona, the host, is friendly, warm, and helpful. She is also a fantastic chef, as her food is absolutely delicious. The breakfasts were excellent and the 3-course dinners were fantastic. We stayed in the Forsyth Room, which offers a great view of the Cromarty Firth from the large bed. The fluffy towels, cotton bedding, and homemade shortbread all add to the charm of this place. I highly recommend it, as I absolutely loved it!