Brooklyn Bagel - Derry

Went yesterday a half hour before they close. Apparently the staff felt like they were done for the day. I stood at the counter in front of all the bagels for a few minutes and nobody came over to me I could hear them talking I could see them they saw me so when nobody came over to me up the bagel counter I went up to the register counter where I again was ignored nobody took my order so after standing there for a few minutes I left with no sandwich. So the service is awful there don't recommend it

I have been a regular at Brooklyn Bagel House for the last month. Great service and food. My new favorite breakfast spot in Derry.

Brooklyn bagel you never cease to amaze me .. I've loved your food since the day you guys opened!!! And even though you're not as close to me anymore ! I will travel the distance for your amazing food.

The food is a 4.5 but the attitude of the lady managing and the person on the grill is at about a 1. The counter people were courteous, this time, but the vibe in there is generally negative. I've been there when customers are getting yelled at.

I don’t care how great your food is or how fast you get it out or how long you’ve been in business if you have horrible customer service I will never return. I went here to get bagels for my kids because they asked specifically for the bagels from this place I arrived three minutes after close (1:03 pm) and I didn’t even get a “hello I’m sorry we are closed.” Instead, I got “WE’RE CLOSED!!!” ftom the nasty, rude man behind the counter. Not to mention on Google it says they’re open until 2 o’clock and the door was unlocked. I would’ve been maybe four minutes and they could’ve sold two dozen bagels to me which they had out back. But instead they chose to go the disrespectful, unprofessional route and snap at a customer for walking in three minutes after close. I will never go there again and I will make sure to tell everyone I talk to you never to go there again.