Sprzężenie zwrotne
Przekaż informację zwrotnąHorrible experience, but he burrito is completely falling apart, not to mention it has maybe 50grams of chicken only, it?s basically a bread with rice and vegetables. No meat, awful.
What 's up with your staff? Last week I stopped by to grab a burrito bowl. I asked for diablo queso, the young lady dumped a scoop of regular queso on it as she told me we 're out of diablo. Then I asked for light sour cream. She covered it like she was decorating a cake. I still paid for it. For some reason. Today, I thought I 'd give them another chance, since normally Qdoba is a positive experience. I asked for LIGHT fajita peppers. Your employee literally covered 100% of the surface area with fajita peppers. I just walked away this time. If you idiots can 't wrap your brain around making a simple burrito bowl, you have a long, hard life ahead of you.
Currently sitting here on a Sunday morning but this review is based on my last 2 visits and the current moment. This is the first time I have been here for breakfast and they were actually open like their hours state. I come only for breakfast but the first time I had to wait 5 mins while they opened up the register it was 10:30am. The second time they told me to come back in 30 mins, it was 11:00am. Every time I?ve been here the dining area is dirty which means the night crew just left it that way which is gross). This is the only time they had a full staff but the person taking my order couldn?t hear over the music which is pretty loud I?m 30, not 70). Anyway this person either couldn?t hear or wasn?t paying attention because they forgot two of the items I asked for and put lettuce on my breakfast burrito which I asked for a small and not a large. So really you got pretty good chances you will not have a satisfactory experience with your food, or your dining experience in general.
If I could give it Zero stars I would. The District and General Managers really need to put their employees into customer service etiquette training. Please do not talk about other customers in front of customers. I ordered my food at 11:11 am I am now sitting in my car leaving this review. The order was not ready, I paid the $2.95 for extra chicken, and I watched her slap this bowl together so fast, without extra chicken, and then she literally threw me my order and was like thanks bye. I know being understaffed is pressure and pain, however, if you are backed up, please let the customers know. The woman up front was too busy talking about other people to handle the orders coming through. The place does not serve alcohol, like some other locations, and is one the dirtiest franchise chain they have here in Denver. I will go out of my way now to other locations to avoid this one. The prices increase I understand, but the quality of service and food making, needs to set the bar where the prices sit in any establishment.
This location's staff is always hustling to keep everything going. 2-3 people in there doing it all. We usually see a mother and son team on the grill, serving, and prepping. Very friendly and quick.