Chipotle Mexican Grill - Denver

My boyfriend, sister, and I visited this restaurant and encountered a situation where another customer entered without a mask. The customer explained that he was unable to order online and didn't have a mask. Unfortunately, the worker refused to serve him, stating that they had no masks available. They also wouldn't allow him to cover his face or place an order. I believe this was very unprofessional and rude to deny service to a customer who was attempting to take precautions. We were extremely disappointed in the lack of customer service shown to this individual. Not only did they fail to apologize for the inconvenience, but they simply told him they couldn't serve him. It was a disrespectful and disappointing experience.

I was reminded why I usually avoid this Chipotle. The customer service is terrible! When multiple customers in line are openly criticizing the staff for being cold, rude, and having bad attitudes while making their food, it makes you question what else could be going on behind the scenes. You shouldn't leave a restaurant regretting spending your money there. I would recommend avoiding this location at all costs.

The service at this restaurant is extremely slow. It's unclear what happened to this place. We attempted to place an order in advance, but it was not prepared on time.

Ode to ChipotleChipotle how is your food is so good at every moment.Chipotle Taco Bell wishes it were you with their quesadillas and protein bowls.Chipotle Subway can’t compete with your delectable and customizable meals.How can anyone get that giant scoop of guac for extra anywhere else?Or their favorite riceAny meat you can imagine chicken, steak, and sofrita’sBlack or pinto beans? It’s up to your imaginationChips just the chips if you know you knowIf you are a chipotle veteran, you get chips to dip in your bowlThey tempt every high school and college student in the nation.Young and even younger both enjoy it.No one can escape the delicacy you call your chips.Chipotle my entire wallet is for you and only you.Thank you for being there when I was hungry and every other person who was craving your food.Thank you.

Long lines because they are too busy doing online orders and ignore customers Infront of them