Gerrards - Denbighshire

Improved and service was slow. Would you suggest if you don't stay there, go to Crowne Plaza, which is a little further along.

We were the only diners, apart from a big coach party of the pensioners. There was a self-service car set up for them that gave the impression of a budget-eating option. We sat at the edge of the room and felt like intruders. The menu selection was not very extensive and there was no set menu option. The scallop star was 3 scallops for just under £10. The veggie risotto was boiled and stodgy I suspect it was from the freezer. My pest should be plucked, but it was boiled under and showed no signs of any taste that panfries would have given. The skin would not separate from the meat because it had not been cooked enough and was soggy. The waitress made a complete mesh to fill it for me, I ended up with an inconspicuous and inconspicuous bunch of fish I couldn't eat as I couldn't separate the skin. The fish was cold until then, I ate it. The sauce served with the fish was disgusting. It was all unacceptable for a four-star hotel. We would have had a bar meal that looked much more attractive and there was a wide range. (The bar also serves great cocktails.) We stayed at the hotel during the visit of family so food seemed the best choice, but while we would stay at the hotel again, we would not try to eat again in this restaurant.

Unfortunately this is one of the worst dinning experiences I have ever met, the waitress had no knowledge, the food was very poor, the wine was ok, the coffee ekelt, we will not eat here again. We have dined here in the past and had a good experience, it has obviously gone down the hill.

Friendly and helpful service. Eating medium, but happy to return.

Limited menu Food took 45mins to arrive . Medium/rare steak was cooked more than medium steak Cheeseboard very ordinary would not recommend