Subway - DeLand

Very poor there is literally only one shred of lettuce on the entire sandwich and little of everything

Ordered subs online and they completely messed up on my order. They gave me a sandwich that wasn't even close to what I ordered. I called them to complain and they could not care less.

We went in the store about 5:15 p.m. on 1/31/24 to order 2 subs for dinner. Staff was very pleasant, prompt, and helpful. Food, on the other hand, was very disappointing. The meats and veggies were fresh and tasty, but both of our freshly baked sub rolls were like cardboard. I had multi-grain and the other was the parm/herb. Terrible, dry, chewy stuff! Bread was delicious a few weeks ago. We also tried the new pretzel, which looked so good on the menu board. I watched the guy prep it with a slathering of butter flavored oil and coarse salt. Really looked tasty. Biting into it was like chewing on a tree branch... it was dry, tough, and had no flavor save the salt.Oh, DeLand Subway, you disappoint in a big way. My go-to for a quick and somewhat healthy meal has bit the dust . I really feel like we got ripped off today. Publix subs from now on!

This location is the only one I will go to everyone is always so kind the food is great the cookies are amazing 10/10

Today, I ordered a sub and went in at the time stated. The restaurant was not busy at all and there were two employees. One woman was making the sandwiches and as I stood there, the young guy greeted the only other customer in there waiting on their sandwich and completely ignored me, and then I had to speak up after several seconds when the woman looked up and I said I’m here to pick up my order for (my name), and she said, “okay.” She smiled but it was a condescending sneer. A few minutes go by and the guy asks me who I am here to pick up for and I said my name and then he asked me again a few seconds later and I said my name, and then he asked me, “order for Ashley?” which is the farthest thing from my name. A few seconds more went by before the guy said they didn’t get an order for my name and then the woman goes, “that’s what I thought when she said the name.” It was on the counter behind them and I stood there for SEVERAL minutes. It was not good customer service at all…to completely ignore me and not even give a greeting when there are two or them is very rude. I will be going to the Subway at the other end of town from this point forward and I advise anyone reading this review to do the same.