Los Rancheros - DeKalb

Terrible service!!!! I understand Cinco De Mayo is a very busy evening for Mexican restaurants, but to be seated and never acknowledged is just unacceptable especially when the waiter clearly looked at me about 5 times as I tried to waive to grab his attention. Definitely not a way to run your business especially with many other competitors (Los Rancheros Taxco, Andale, Flamingo, etc. within only a few miles away. We were only given menus from the hostess that seated us, but no chips/salsa and no drinks were offered while we sat there for 30 minutes!!! Thanks for NADA!!!!

Stay Away as Owner of this location does not care it’s Failing. He is too worried about his new place with drive through window and all.. Today was the last straw as 3 times and food was wrong and old and they don’t care. The quality of food and service is just getting worse..

I like that the server bringing chips and little pitchers of salsa. With the tiny bowls, you fill up your own salsa bowl. With our table of six, they brought six bowls. The food was plentiful but nothing outstanding. Margaritas were tasty. The service was very good.

I want to start by saying how great my server was. his name is carter and he is by far the best server at the restaurant and gave incredible service. he even wiped the snow off my car in the snow storm before we went outside. along with that he made sure to fill our gas tank before leaving!!! we left a 100% tip because he’s the best!!!!!!!

Only place walking distance from my hotel, Google says open till 9, the signs on the door say open till 10, I walk in a single person looking to order to go at 8:20 and the hostess tells me “our kitchen is about to close, sorry.”I’d say don’t even bother showing up if it’s later than 8pm. You prolly won’t get served.