7-eleven - Dearborn Heights

Why are you closed? It's 10:09 PM, and I see a Black woman at the register. The doors are locked, while a white guy is bringing out donuts.

The restaurant in Redford, MI, is dirty and poorly managed. I filed a corporate complaint after encountering a rude employee. The management failed to process refunds and did not honor the posted prices, seemingly adhering to an owner's policy. When I confronted the employee, they called the police for refusing to comply with the advertised prices. I also made a complaint regarding a 7-Eleven in Dearborn Heights, MI. They allow their Speedway stations to store plastic bottled water outside, exposing it to extreme temperatures. This leads to the water bubbling and pooling inside the bottles. Today, when it was 89°F, the "Ice Mountain" bottled water for sale was actually hot.

I attempted to get my Slurpee refill as a reward customer. The girl at the register told me I needed to bring back my previous cups, so I did. When I returned, I explained to her that the information online was different. I mentioned that I wasn't feeling well and that I might make other customers sick. Her response was that I wouldn't be getting anything, and then she had the police escort me out, along with the customer behind me.

I would go to literally any other 7/11. When they got new managers i no longer enjoy coming here with my kids. very unfriendly

Young lady named Alyssa was very rude and unpleasant! I will not be back!