Chili's Grill - Dayton

Chili's food is decent, but the atmosphere is quite disheartening. It used to be one of my favorite chain restaurants, but now it just feels...

I really enjoyed the Mac and Cheese kids meal; it was great! Unfortunately, the chicken crisper combo was disappointing—it was stale and overcooked. I also paid an extra $3 for the Texas cheese fries, but they were not worth it; the cheese tasted like hard plastic, and the fries were all stuck together, almost like a block. On the bright side, the plain fries were good!

The chicken sandwich was excellent, the potato soup was very tasty, and the street corn was delicious.

The service was awful. The food was served cold, and the appetizer arrived at the same time as the main course. We had to repeatedly ask for our children's drinks, and by the time they were served, we were already ready to leave. We requested three separate checks and explained who was responsible for each one, but the receipts were incorrect. We waited for over 30 minutes and had to speak to the manager twice, yet our issues still weren't resolved. The manager kept insisting that my daughter didn't want to pay, even though she had already paid for her meal and her sister's receipts were emailed to us. They wouldn't even offer a discount.

This visit was fantastic! The food was delicious, and our server was friendly and quick. I gave it 4 stars simply because this location can be inconsistent; sometimes it's amazing, while other times it's not as great. I understand they've been facing staffing challenges, which seems to be the case for many restaurants these days.