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Przekaż informację zwrotnąBurgers were cold, and onion rings had been sitting a long time and weren't even cooked all the way.
Timing is everything, right? Well this time has finally come to tell the truth about my local burger king. For the record: I wish I could state otherwise because the burger king chain is my prefered fast food chain to eat at, now with that being said and after many and I DO MEAN MANY BAD EXPERIENCES AT THIS LOCATION, WHICH BOTH THE FOOD SERVED AND MANAGEMENT STAFF BOTH PERSONALLY AND from what I have observed other customers going though. This local burger king , my home town burger king is BY FAR THE WORST BURGER KING TO TRY TO GET A TIMELY MEAL FROM AND A GOOD MEAL FROM. THIS LOCATION IS THE WORST OF THE WORST AS FAR AS THE MANAGEMENT STAFF GOES AND THE FOOD QUALITY IS WITH OUT ANY DOUBLTS AT THE BOTTOM OR VERY NEAR THE BOTTOM; it is a shame that such a great brand has to put up with this type low quality of leadship which results in a bad product being served in a extremely slow process. This evening events at the location has finally convined me it is time to speak up and disclose what I have been witnessing for a long while now. One bright spot, the young man that was doing multi jobs this evening when the person that appeared to be the manager disappeared when the drive thru was backed up and myself and three young hispanic men where waiting to get our orders taken should be given a pay raise he kept that entire process moving forward . Long story shorted : I was inside 1 hour and 15 minutes: the three men in line in front of me was order 30, I was order 32, the manager came back and took my order at 8 :07 pm and young man took an order 31. , at 8: 32 pm I approached the counter and asked about my order the manager took. ; another person found it sitting exactly were the to go orders should be sitting ; that person added warm frys and she said sorry our broiler is actlng up I said so does that explain my to go order has been sitting there for 25 minutes just waiting for someone to call out my number? She said , sorry but it has been a busy evening, I said I know I have been here for over an hour now and you just now showed up behind the counter area and you guys have only called out 4 order numbers inside since I have been here. Totally amazing for a fast food chain. I DID TRY TO EAT MY MEAL INSIDE, THE BURGER WAS ICE COLD BUT AT LEAST THE FRYS WERE GREAT.My mother is now 81 years old and she loves the burger king burgers and honestly that is the ONLY REASON I PUT UP WITH THIS NONE SENCE FOR AS LONG AS I DID; I WAS PICKING UP HER EVENING DINNER MEAL , I told her in the future I hope she does not mind a burger king burger that is a day old and been in the frid. Because I do not plan on ever being put in that situation again at our local BK, this was not the first time but for me it was the last time.Don BlaylockA former customerDayton Tn area
Newly constructed, clean place, fast service, great atmosphere to enjoy a quick meal.
Was asked to pull up to wait on chicken nuggets and ended up sitting there 15 minutes before they finally brought THE WRONG ORDER to my car, so there goes another 10 minute wait. When I got home, my order was still wrong. These kids working really need to focus more on their job than their social media.
Drive thru is the slowest that I have ever been through. This is based on 6 consecutive visits that have taken more than 15 minutes in the Drive through line with very few cars. Additionally, they have 2 order windows which makes no sense as slow as they are). Multiple times I have been at the order microphone and watched other cars pass through the other line while I was sitting and waiting. Employees seem nice and trying. Clearly there is a major management problem here.