Maggie's Place - Darlington

We chose the wrong table… near the door. A couple of 2 seater tables became available and I asked to move. When the Manager who looked stressed said if we moved, would have to vacate new table at 11.15 am. I said that was ok but challenged her over a previous request. She continued to be rude and unhelpful. eg“it’s my place and I can do as I want” Once we moved, she then came over and swopped the signs on our new table. Original sign said 12 noon to 11.15am!! She then told us “she was good at managing tables.” I would refute this. At 11.25 she came over removed sign said we could stay, and then remonstrated with my friend further. Unbelievable as we were still eating. What should have been a relaxing lunch turned into an uncomfortable experience. After paying the bill I attempted to give her both positive and negative feedback to which she responded “only 2 disappointed customers.” I think the last comment by her sums it up. Definitely no customer empathy/awareness. Every customer should be important. I would not recommend this venue.

Went to Maggies for lunch with my friend yesterday and I was not disappointed. I had a delicious chai tea latte made with Oat Milk and a lovely Avocado and poached egg on toast. Staff was super friendly. It’s a really cosy atmosphere and the food was *chefs kiss! Yummy! Highly recommend! Also, this is a dog friendly venue which is always great for us pet parents out there.

We had a lovely coffee in a very comfortable cafe.The cafe is clean has pleasant staff and a good selection of cakes .Would recommend

The best brunch with amazing service. Very busy when we called in without booking. Were advised to come back in an hours time, which worked perfectly. The food and service was such a treat! Lovely atmosphere. The sort of place which makes you realise how poor other places are. You can tell a lot of hard work goes into Maggies and it certainly pays off. Thank you!

Fabulous breakfast, very clean, we had the mushroom spinach and poached eggs on sourdough,lots of choice on the menu, great service, our first visit but we will become regulars!