Dunkin' - Daphne

I ordered six creme donuts on the app. I was not told they were out of creme donuts, I found that out by biting into a lemon curd donut. Turns out, instead of offering me any alternative, they gave me three lemon and three custard donuts. I called, and I couldn 't figure out whether they were saying they were out or they misplaced my order?? Either way, I was basically given a that sucks and no resolution. This was my first time trying Dunkin. This was also my last time trying Dunkin. If I wanted surprises, I would buy a mystery box.

I used to hate coming to this Dunkin because of rude service but lately the workers have been super nice idk if they fired the others. The coffee and food is also a 10/10. The older lady on the drive thru is always super nice!

For me, if you want straight up coffee and not that expensive bark tasting coffee, this is the place! Fast and efficient. Get there early, because sometimes they sell out of doughnuts.Thanks guys for a good service and a smile!

This Dunkin was doing better from new management, idk what is going on today. Had to wait at the speaker for 10-15 minutes (there was no line we were the only people there after the person ahead left and with food mind you) finally we ordered our coffee and began to order food, then we’re told “we’re not making food anymore” it’s possible something happened, idk. But if there’s “no food” let people know before they’re sit and wait there. There was no apology or any form of customer service.This was 11am January 27th.The manager here is a good guy trying to have some success. I am leaving this review so he knows what’s going on here.

The girl at the drive thru was extremely rude from the time of order until we left. We order an unsweetened ice tea and she gave us a sweet tea. When we told her it was sweet tea she copped an attitude and was like what do you want me to do about it.I asked for a medium hot coffee instead and she gave me a medium iced coffee... Instead of making it a bigger issue we just took it and left.