I Pazzi - Danvers

Small quantities. Way overpriced. No thanks. If I was interested in beautiful presentations I'd go to the museum but I wanted a nice hearty meal. Do yourself a favor and go to The Marina in Revere. Great ambience, view, quantity, quality and reasonably priced. Trust me.

Disappointed is an understatement. We used to love I Pazzi which is exactly why we decided to dine with them for our wedding anniversary. First, we go to their prior location which was closed. We thought they had shut down, but figured out they were still open after some internet sleuthing. Their social hadn't been updated since 2022 and there was no mention of the address change anywhere aside from their primary website. When we arrive, the host informs us that their open reservation time at the bar will not be honored because the kitchen is behind and they were reserving the rest of the bar for friends of the restaurant. Fine, so they sit us at a table. At the table, we wait an extensive amount of time to be greeted. I receive my glass of wine and my husband waits 20 minutes (if not longer) for a basic martini. They took close to an hour to get our appetizer order, gave us drinks, and didn't provide any other nourishment during that time. We are now waiting for an hour and finally the owner comes over and asks if we would like anything. We had not received our appetizers yet and were starving. We place the orders and ask for a bottle of wine. The server comes over as if this was an inconvenience. He opens the wine, looks agitated, and spills some of it on the table. This part can be overlooked, the poor service cannot. It has now been near TWO HOURS and we still have no food. We have been told multiple times that it will be out in five minutes. My meal comes out then my husbands, which was wrong. He clarifies that he asked for a bone-in filet and not for duck. They take this back and we share my meal while he waits. We're halfway done with our meal and finally his comes out... it's incorrect again. This time they bring out the boneless filet and the waiter just runs off before we can correct it. I wave him over and point it out only for him to assure us he will charge us for the correct meal. This meal came with potatoes and they still charged us $14 for an extra side of potatoes that was supposed to come out with his originally ordered steak. The steak was fine, nothing to write home about; same thing for the pasta. The gentleman next to me ordered a steak and sent it back twice. The owner was begging him not to leave a review, but she didn't care about our experience apparently. At the very end, a manager (or hostess, unclear) came over and asked how everything was. I was honest about how disappointing it was and she blamed it on new waitstaff. Having been patrons of I Pazzi for years, only going to celebrate special occasions, I can confirm their owner and chef was in the kitchen and should know how to manage a kitchen. We fully anticipated on spending a healthy amount of money for this celebratory meal, but we received poor service and cold food. A location we once loved will now be a location we no longer visit. It is a pity because the new location was beautiful and has a lot of potential.

I will not be back. I had gone to the original location and it was EXCELLENT. The food, service, ambiance all excellent. Maybe a bit overpriced. If this was in Boston, I wouldn 't have an issue but we 're in Danvers. I had a very different experience in the new location most recently. To begin, the ambiance left something to be desired. The original location was small, dark, and intimate. I understand the new location was larger fine, but it was large, atrociously well lit room offering a completely different experience. It is like eating dinner in the lobby of a Hilton hotel, right down to the generic junk art on the walls. I am not, however, basing my rating on the ambiance it was different but fine. The service was a disaster. The host was very kind but had no idea what was going on. We 're being shown a tablet with the seating arrangements, and he 's explaining why we can and cannot sit in certain places. OK? We get seated cool. We 're sitting at the table for 5 10 minutes just looking around, admiring the hotel quality artwork, taking in our surroundings, before someone comes over and offers us water. An additional 5 10 minutes pass before someone comes over to ask if we 'd like a drink or anything to start. As politely as possible, Yes... A menu would be lovely . ~15 minutes to get a menu? We order a cocktail and a glass of wine. The cocktail comes out in 10 minutes, fine, no problem, but no wine. An additional 5 10 minutes later, the wine comes out. I know this because at this point I am annoying and looking at my watch, questioning if they 're pressing the grapes in the back. If you 're keeping track, that 's about 35 minutes after being seated to get a glass of wine. Mind you it 's a Thursday night and they don 't appear to be that busy. The menu is also a bummer. I see they do note on the website that it is only a sample menu, but the selection is FAR smaller in the new location than the previous location. 2 3 items I would previously order at the original location were no where to be seen. OK, I guess... larger location, more customers, you have to streamline things. Bummer but ok. Our steaks arrive and the servers, two of them, have no idea which cut of meat is which (bone in filet vs. bone in sirloin). The wrong steaks are put in front of the wrong diner... Not a problem, I just question the server to confirm which is which. After swapping them back and forth and assuring me they are correct (They 're not), they walk away. I sort it myself. The filet was dry aged as advertised but I am reasonably suspicious that the sirloin was not dry aged despite the menu (and price). At this point I am too annoyed to notice, or care, that the steak sauce was omitted. This leads me to my final gripe: The prices. The prices were questionable in the original location but it was an excellent experience. In the new location, I swear the prices are higher (but cannot confirm as they do not list on the website) but for a significantly lesser experience. Over $100 for a steak in this context? Not worth it. Save your money for somewhere that earns it/makes it worth while. Or just go to Davio 's in Lynnfield. Same price, better selection, and you get what you pay for. I sincerely hope these are growing pains for the new location but based on other reviews saying it has gone downhill, I agree and at least for now have no plans to go back and have been advising other friends/family that enjoyed the previous location to do the same.

The food was fine, service attentive but prices are just out of place. I don't mind paying for value but charging me 10$ for water is a whole different level. Not sparkling, just water. And the kitchen appreciation fee? I thought paying 70$ for a veal chop showed plenty of appreciation. Sorry but won't be back, you need to balance the cost with the experience and you just aren't there.

Decor very nice. Exorbitant, almost ridiculous. Food and service very disappointing. I felt foolish paying the bill. One cannot charge above Boston prices for a restaurant in Danvers unless exceptional and our experience was not that. Salmon overcooked, could eat roasted potatoes due to over salting, waited 1/2 hour for our bottle of wine, waited 10 minutes for pepper. Great Caesar salad though. Maybe, because of a new location but wrinkles should be out by now. They have to lower the prices to survive the long haul..