Shake Shack First National Building Downtown Detroit

I 'd heard so much hype about this Burger franchise but never felt compelled to try it till now. Well, let me get one thing out of the way. They are pricey. There 's no combos to speak of, everything is ordered piece meal. The basic burger with a single patty already starts at five dollars and change. Fries, two fifty, drink two fifty. So, the most basic meal is already over ten dollars. Okay, well is there value for the price? No. The burgers here are very small. Like, In 'N Out burger small. Except over there, you get the whole combo for like seven dollars. I ordered a specialty burger, my combo was fourteen dollars after tax, and looked like a kids meal. It did taste good, but I was left hungry. They probably give those small portions so there 's room for a shake. Which are also pricey at around five dollars. Didn 't try one, but my friend who was with me did and said it was good. So there 's pros and cons. Food was good, but not $14 Happy meal good. You decide if it 's worth it.

My first and last time ordering food from the Greenville Shack Shake or any other Shack Shake locations. I came to Shack Shake and purchased a buffalo chicken sandwich with extra pickles, a chicken shake with avocado and extra pickles and two cheese fries with ranch totaling $32. After waiting for twenty minutes. I finally received my food which there was no ranch in the bag, so I asked for ranch. The girl at the front said there wasn?t anymore ranch up front and she had to go to the back to get some. She brought out a bag of ranch and cups, sat it on the corner and walked away. After standing there patiently waiting for another ten minutes. I asked do you know how much longer it?s going to take for the ranch because I?m on my lunch break and have to get back to work. Her response was ?you might as well just leave because I have to make it?. Trying to avoid the negative remark and the disrespect. I proceeded to walk off, so I can back to work on time. Someone then handed her two cups of ranch with very little in the cups. I got back to work. There wasn?t any avocado on my sandwich or the extra pickles. The food was nowhere worth $32 for two small chicken sandwiches and two cheese fries. I tried to call the store 15 times, so I can get my order corrected to avoid just popping back up at the store to wait another 30 minutes. Of course no one answered. I had to call another location, which they answered on the first ring just to get corporates email address. Never again will I spend $32 or any other amount of money at Shack Shake with the service, quality of food and rudeness that I received from this location.

The burgers are good and the fries are ok. The shakes are the best thing on the menu. With that being said I gave a 2 stars because I bought two shakes and they were 3/4 full. As much as they cost its disappointin. I won't be back. This isn't the first time I've had a issue and that wasn't resolved. I'll take my $40 else where!

I think we all are forgetting it?s 10.00 for a Quarter Pounder meal these days. It really doesn?t bother me to pay a few more bucks for a better product. The burgers are very good and unlike Five Guys, the bun doesn?t disintegrate after the first bite. It?s a good beef, to bun to toppings ratio. A bit overdone and dry. The fries I will pass up the next time. Crinkles aren?t my thing and I like fresh cut. Very little cheese on the fries as well. This spot is REALLY busy. Tables were a bit dirty and I had to sit in someone else?s mess. It doesn?t bother me to pay 20 bucks for a burger and fries however, I want a damn clean table to sit at. I prefer this Burger over Burger-Fi but not Five Guys. I like to add my own toppings and not limit the gluttony.

I love their touch pads for ordering. Cheese fries are superb as its a cheese sauce on them not just melted cheese singles like some. The double bacon cheeseburger was juicy and delicious. As the name applies they make shakes cookies and cream shake was great consistency and tasted amazing