Pyramid - Dallas/Ft Worth AP

We ate their two mornings in a row as we were staying at the hotel. The first day, the hostess did not seem to care anyone was waiting and when she finally came to the front told us it would be 10 minutes notwithstanding there were many open tables. No big deal though as we did sit in the 10 minutes. The avocado toast was excellent but for $22.00 i would have expected a whole piece of toast; it was served with half. More of a snack than breakfast. My wife had the salmon which was very good. Total for breakfast, with coffee, tax and tip was $75,00. The second day, I made a reservation for breakfast. As we were waiting to be seated, four people got up from their table to leave and said, Good luck. We have been waiting for 40 minutes and still have not been waited on... . However, we were seated fairly quickly but, to avoid any issues, decided to have the buffet. My only issue from that point forward related to the cost. When asked, the hostess told us the cost of the buffet was $28 tax and gratuity included . When I got the bill the gratuity line was open. The waiter made sure to point out the gratuity line and looked puzzled when i told him what the hostess had said. Of course, keep in mind this was a buffet so we were getting our own food from the line. I left $5 since he poured us a cup of coffee. Overall, i would liked to have seen more than half a piece of toast and one poached egg on the toast for $22.00. However, notwithstanding the portion size, the avocado toast was excellent. I would recommend staffing issues and hostess responsibilities be addressed. I would probably eat there again if staying in the hotel. I can state i would not seek it out otherwise based upon value and service

Had drinks and a side while waiting for a hotel event. They had a few options labeled vegan so we tried the side of broccoli and it was actually amazing. I would go back just to eat broccoli!

Frankly, we were disappointed with our experience at Pyramid Restaurant at the Fairmont Hotel. The waiter seemed to be new and inexperienced. We waited nearly 15 minutes to get served then he messed up my wife’s order (brought her oatmeal when she had ordered omelette). My Eggs Benedict with Texas crawfish were way overcooked! The crawfish were ok. The mimosa bar was good. The price were not outrages, but the brunch choices were somewhat limited and the poor service botched order lowered the value significantly. Maybe their lunch or dinner services are better, but the Easter Brunch left a lot to de desired. One positive was the piano player!

Lots of drink options, great cocktails and food. nice location in downtown with very friendly staff. They have HAPPY HOURS 4pm to 6pm

Waiter never checked on our party of 7. No drink refills and food took OVER an hour.