Pyramid - Dallas/Ft Worth AP

Frankly, we were disappointed with our experience at Pyramid Restaurant at the Fairmont Hotel. The waiter seemed to be new and inexperienced. We waited nearly 15 minutes to get served then he messed up my wife’s order (brought her oatmeal when she had ordered omelette). My Eggs Benedict with Texas crawfish were way overcooked! The crawfish were ok. The mimosa bar was good. The price were not outrages, but the brunch choices were somewhat limited and the poor service botched order lowered the value significantly. Maybe their lunch or dinner services are better, but the Easter Brunch left a lot to de desired. One positive was the piano player!

Lots of drink options, great cocktails and food. nice location in downtown with very friendly staff. They have HAPPY HOURS 4pm to 6pm

Waiter never checked on our party of 7. No drink refills and food took OVER an hour.

We went for Christmas brunch 2023. We've been to the Fairmont Christmas brunch several times, but this year was disappointing. The menu was EXTREMELY limited and the food was just decent. Omelets are a staple at brunch. However, they didn't offer any omelets on the limited menu (What brunch doesn't have omelet? . The cut of beef they served for the prime rib was subpar. The French toast was good, however. We hadn't been since pre-covid, and I would presume others have been disappointed with Pyramid's Christmas brunch, as the restaurant was nearly empty (they used to have a good crowd . The saving grace was the service. Our servers, Elvira and Edith, were more than friendly and very attentive. Needless to say, we will not be back for Christmas brunch.

I had driven across town with the impression my reservation meant the actual restaurant would be open since it stated it was however when I arrived only the hotel bar was open and wasn’t offering food. It’s a shame but perhaps updating dining hours would help.