Amen Acai - Cypress

I waited 30 minutes to receive my order, which took up my whole lunch break. The customer service was not great, the staff appeared disorganized. However, the acai bowl was delicious.

I had a craving for an açaí bowl and decided to visit this restaurant since it was the closest option. The person who prepared my bowl was very friendly and the portion size was just right. The taste of the bowl was delicious. My only suggestion is that I wish they opened earlier.

I went to the restaurant and ordered a small acai bowl at 12:36pm, with only one person behind me. However, I ended up waiting for 30 minutes (1:06pm) for my order. There were three staff members, but even after one left, there were still two people who could have taken orders. I asked one of the staff members why it took so long, and he mentioned they were cleaning up previous orders. In my opinion, they should have prioritized customers who were currently waiting for their orders. They should have been able to multitask and manage their time better. Waiting 30 minutes for a smoothie, especially when they weren't cooking anything behind the counter, was unacceptable. They need to improve their service.

The Açaí Bowls are amazing. However, they are extremely understaffed. I felt bad for the employee attempting to take orders/answer calls/online orders simultaneously all by herself. It's really upsetting that there isn't someone else who is on shift to assist.

Well, Where do I start. I have been coming here for years and have to say the best Acai Bowls by far. Today though, stop by on my way home from work. Order my Acai Bowl at 3:51 pm. It is now 4:26pm and I have yet to get my bowl. A lady in front of my has been waiting for her bowls since 3:30pm...... Finally got my bowl at 4:35pm Wow SMH!