Charleys Cheesesteaks - Cutler Bay

Poor customer service, I arrived at the store at 5:30pm to place a take out order and they told me that they were only offering French fries and fountain drinks because they had already closed, when the closing time is 6:00pm

Ugh, now I bought and they gave me old and burnt bread and the women who are there say that the machine does not work, but not

This Charley’s really over charged for a regular sandwich combo between me and my wife it came out to 35 and we had a small set of fries like honestly this place is not worth it at all I’d just go to subways for a better

I ordered 2 large sandwiches along with the “gourmet fries,” which is nearly $5 after taxes only to have this very little amount added to one of the boxes. This is ROBBERY. I asked the woman why so little and she said in spanish “well the side order is basically the same size.” I know it’s just fries, but it’s certainly disappointing. I hope this review helps others make informed choices and that management takes action.

This is the second time we tried to order a kids' meal. Each time was something was missing. But they still wanted to charge full price. Not willing to substitute for what is missing. Also, poor attitude. I ended up not buying anything.