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Przekaż informację zwrotnąWill never return here again and the manager should be sacked Chicken under cooked and greasy! No diet drinks available The dining area was filthy with tables stacked with rubbish! AN ABSOLUTE DISGUSTING
The restrooms were dirty and the toilet paper was rough, but the chicken was delicious. I will return again, but next time I will go to the bathroom at home first!
This KFC location is the worst we have ever experienced. They consistently get our order wrong, serve cold food, and the staff are incredibly rude, even laughing in our faces or over the phone. We have never encountered such disrespectful staff before, who even argue in front of customers. The restaurant is also very dirty. The immature and untrained staff lack proper customer service skills. We would never consider returning and would be happy if they were shut down. We suggest going to the Selsdon location instead, where everything is much better. We wish we could give this location 0 stars. Proceed with caution if you choose to dine here and good luck avoiding contracting the Coronavirus.
Extremely rude staff. Food tasted stale. No customer skills atall. Very dirty tables shocking especially with a pandemic happening.
I recently visited KFC in Purley and felt compelled to write a review, despite not usually doing so. I arrived at the restaurant at 14:00 and found it to be very busy and chaotic, with around 15 people in the queue and at the till. Despite the crowd, I was pleasantly surprised to be greeted with a smile and a friendly hello by the cashier. She was multitasking efficiently, helping me with my order while also resolving a issue with another customer who had over-ordered. The staff behind the counter were working hard to serve everyone quickly and professionally. Despite the time it took to resolve the issue with the other customer, the staff remained patient and attentive, ensuring that she left satisfied. As someone who works in the service industry, I was extremely impressed by the level of professionalism and customer service displayed at this KFC location. It is rare to find such dedicated and hardworking staff, especially during busy times. I hope that the management recognizes and appreciates the value of their exceptional team members at this store.
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