Whataburger - Crossroads

Overall good is good we order takeout at least once a week. Food is consistent and NORMALLY have good service. Every now and then have to give the young kids grace about their customer service.

Service is top notch I will say. the atmosphere is inviting for the most part. The food is ok when you get everything you ordered and don't have to call back. Thus why they get 5 stars for service. very respectable staff

We went to the drive through and I was confused once I ordered because they had two lanes (A B) and I was told to pull up to the 2nd window Well I pulled in lane A after ordering in lane B but they did not mix out order up and I was so thankfulbecause it would have been my fault! We order 4 meals and they were ALL fresh and the fries were HOT! They were not redipped butcooked fresh and we all enjoyed our food. Thank you

Ordered a burger with meat, cheese, and mustard only through the drive-thru. Burger had everything instead. Took the burger inside with the receipt. They took the burger, with no apologies, and I waited 15 minutes for it to be remade. Took a quickglance and noticed little to no mustard. Asked for a side of mustard. Once home, realized there were residual onions andlettuce..meaning they made me wait 15 min to manually remove the veggies without having actually remade the burger. I could havedone that myself. Disappointing and unacceptable.

I?m leaving 5 stars, not for the restaurant itself, but for one of their employees. David was awesome! He is so polite and took care of an issue for us with a smile on his face. He made such an impression on me in the few short minutes that we interacted.Thank you David for your kindness! Keep it up!