Whataburger - Crosby

I have been hesitant to write this review for a while, but I have had repeated issues at this Whataburger location. I visit every morning and it seems that every other morning my order is incorrect. It takes them about 20 minutes to make a simple sausage biscuit or taquito, even though there is no one else in the drive-thru at 3 in the morning. I hope they can improve their service.

Before ordering, please inform customers if your restaurant is experiencing a power outage, especially during busy lunch hours. It is not acceptable to inform customers that you are playing catch up after they have placed their order. This lack of consideration for customers' time and money is unacceptable.

This Whataburger location is the slowest fast food place I have ever been to! They need to improve their service and work faster.

Sadly this location seems to be going down hill. Not sure if they lost everyone to other jobs? But we will not be returning. 20 minutes to get to window to pay. The young man uses his filthy glove to clean our cups. I mention soda is streaming down. Notone time in 20 minutes of handling cash, food, credit cards, the register did he change them or wash his hands. I explained theorder was wrong and was yelled at. Told I was wrong, and he was right. I happen to be on a zoom meeting for all to hear thisyoung man. Lastly, when I asked for the manager he continued to be rude. This has been a very constant problem here. Also,please tell me why the order taker for your second line only comes out 15 minutes apart instead of going down the line. Also,you might ensure you tell them stop zig zapping between cars. Besides seeming like a bag full of germs and some drinks that gotthrown out. Whataburger as a whole what is going on?

Almost always perfect. since the opening at the place. whataburger is, in my opinion, the best almost food.