Hong Ying - Crook

We picked up a meal last night from this restaurant and it was absolutely terrible. It was clear that it was not cooked by someone who knows what they are doing. I ordered the duck in plum sauce, which was disgusting. The sauce was lumpy and thick, as if it had been thickened with too much cornstarch or flour. The duck pieces were big but inedible. The salt and pepper chicken was also too salty and not edible. It's not difficult to properly season a dish or taste it before serving it to customers. The chicken and sweet corn dish also had too much flour. The sweet and sour chicken had a similar issue. If the restaurant thinks it's acceptable to serve food like this, then they should not be in business. I have been in business my whole life and I wouldn't write a negative review like this easily. I understand the impact it can have on a business. I suggest the owner responds appropriately and considers rectifying the situation. Please do not respond by blaming me, as this meal was truly terrible and inedible.

The restaurant staff, both in the front of house and the delivery drivers, were friendly and welcoming. The food was delicious and the service was excellent. Our food arrived warm and quickly, without any long waits beyond the estimated times.

I don't understand why this restaurant has so many 5-star reviews, as it was one of the worst Chinese takeaways I have ever had. The sauce for the sweet and sour chicken balls was too sweet and watery, and the batter was also overly sweet. The chicken inside was of low quality. The honey chili chicken also looked unappetizing and didn't taste good. The salt and pepper dishes were probably the best, but that's not saying much. The prawn crackers were stale and disappointing. Overall, the food was fairly poor quality and unsatisfactory. I would not order from here again.

Sold food would be delivered in an hour, it came in about 20 minutes and when we live 5 or so mile away I was worried by the speed of delivery. the eating was disgusting, covered with fat, my egg foo yung was brown (who will eat brown egg? the chips were hard and how warm, the chicken was overboiled and hard. all our meal times were very bad oh yes and we also got a coming bottle pop, which was 3 months from the date. yes. never again!

Lovely food, quick service. Very impressed, thank you.