Crofton Hotel Pub

Because of a very sore back, I decided to get takeout for the day. I chose Crofton Pub and was pleasantly surprised by the good fish and chips, decent calamari, and my husband's enjoyment of his pasta dish. The oysters were just okay, not amazing. Overall, it was a quick, delicious meal close to home.

I have never written a review before, but I feel compelled to share my experience at this restaurant. I have visited twice now, and both times the service was far below expectations. The first visit, the waitress was new and made several mistakes, which I understood. However, on my most recent visit, the service was a complete joke. The waitress made fun of my hot water order because I am pregnant, spilled beer on my friend's jacket and laughed about it, and did not bother to clean it up. She neglected to refill our drinks or ask if we needed anything else, leaving us to go to the bar for refills. When it came time to pay the bill, she rudely told us to pay and leave, despite it being early on a Saturday night. The overall lack of courtesy and professionalism was shocking and embarrassing. The food was mediocre, and the extra charge for mayo on my burger was ridiculous. I have never left a restaurant without leaving a tip before, but the service here was so appalling that I had to make a statement. I will not be returning, and I will be sharing my experience with everyone I know. It is clear that the management needs to address the behavior of their staff and improve customer service to attract more business. I hope this feedback is taken into consideration for the sake of the restaurant's future success.

Due to a super sore back it was a take out kinda day.

The food is fabulous and the presentation is perfect. The wait staff need help. The owner of the hotel acts quite pompas and needs to let the chef manage the establishment. She is doing an amazing job !!!!!

My husband and I stopped in Crofton on our way from Chemainus to Victoria. The lunch special was seafood curry. Excellent, generous serving, good service on the deck. You never know what great food is in small towns.