Reds Piri Piri - Crawley

The service at this restaurant was awful; we waited an absurd 1 hour and 40 minutes for our food. It was absolutely ridiculous.

I placed an order through Hungry House and was initially quoted an hour and a half for delivery, but received an email with a different delivery time. After waiting for 2 hours, the food still had not arrived. When we called the restaurant, they claimed they couldn't locate our house using our full address and said they had tried to call and leave a voicemail (which we never received). They refused to remake or redeliver the food as they were closing for the night. It's almost midnight now, and we still haven't had dinner, with no other options available. We are extremely dissatisfied and hungry.

I ordered a burger online and wrote in the notes no mayo in large letters very clearly (I have a picture of it) because of allergies and also I have not the mayo option box. but a burger with mayo was delivered. the restaurant, which said because they have not in their notes, they will do nothing against it and give me essentially the blame. I'm glad I checked the burger, otherwise the family would have eaten it and had an anaphylactic reaction. there was an extreme lack of care and attention. the restaurant took the allergy situation seriously. bad customer service. the restaurant has not taken care of at all and had a blase attitude to it. I don't recommend it. there are much better takeaways that have better eating and are really very friendly, so don't bother with these youngs.

My partner and I ordered the gourmet burgers thinking they would be delicious, but unfortunately, we both experienced food poisoning and extreme pain later that night. I suspect it was due to the beef patty itself. I highly recommend avoiding this restaurant, as you may also end up with severe stomach issues and constant vomiting. It was a terrible experience and I don't want anyone else to go through what we did. Stay away from this place. Watching my loved ones suffer was heartbreaking and I don't want that to happen to anyone else. Don't take the risk!

The huh is great, eating is always hot and tasty, and the worth is up there. it is always a very long wait for the delivery though (quicker to go and order and pick up in the business.) I never had a problem with the staff as other reviews have said, but I have only luck.