Dairy Queen Grill Chill - Cranbrook

The milkshakes are getting too runny, and they don’t flip them, even though there’s a sign in the drive-thru that says they should. To make matters worse, their prices have gone up significantly, just like everything else.

As for wheelchair accessibility, there were minimal options available.

When DQ is on their game, it's great. Ice cream is always great, but the food has been really hit or miss for me. I used to love going here for a burger but now it seems like a gamble as to if the bun is going to be soaked in grease and falling apart. The amount of grease sometimes on the burger is crazy, I haven't seen anything like it at any of the other fast food restaurants so not sure what it is all about.Chicken and fries are good, I just wish the burgers were more consistent and not dripping in grease causing the buns to turn to mush before you even unwrap the burger.

Had a 6 piece chicken strip and fries with gravey. Chicken strips were great as was the gravey. Fries were Luke warm and soft, not hot and crispy so they were sitting there.Ordered a banana split blizzard that was too liquidity and would have fell out if turned upside down. Also ordered a Reese peanut butter cup blizzard, was spot on.Normal blah interior, but very polite and nice service. Had to ask and wait for the bathroom key. Would recommend a code lock with a number that changes daily printed on the receipt for better access.

Cranbrook DQ does not adhere to franchise standards. Every other Dairy Queen I've visited offers at least three times more toppings in their Blizzards, poutines, etc. Additionally, it's a common practice at other locations to flip the Blizzard upside down when handing it over, showcasing the thickness of their ice cream, but they don't do that here. My husband's Blizzard recently was so disappointing—it was 95% ice cream with hardly any mix-ins. Anything you order that includes toppings here comes with less than expected.