The Slug And Lettuce, Durham

We had an absolutely amazing experience with Danielle as our server! She was attentive, cheerful, and made sure we were always satisfied. It was the perfect afternoon. We will definitely return!

We received excellent service from Kyle during our bottomless brunch. He was friendly, attentive, and very quick with our drink orders. His memorization of our orders made the experience even more enjoyable. The food and drinks were delicious, and we will definitely be coming back and recommending this restaurant to our friends.

The service was slow, and the bartender crossed a line by asking for my friend's number, which was unprofessional. The atmosphere was disorganized and messy at other tables.

We visited for the first time in years and really enjoyed our visit. We were greeted by 2 very efficient and pleasant doormen and got served very quickly at the bar. The bar staff were very pleasant too. The decor is lovely and some great music was played. The whole vibe is upmarket and pleasant. The only reason I haven't given 5 stars is the ladies toilets. For an upmarket place it was baffling to see 2 or 3 cubicles without any doors.

Management need a refresher on the Equality Act. Never been so disappointed with an established with their lack of tolerance and understanding of those with SEN needs. Denied access due to my brother not adhering to the 'dres code '. Website only states no team shirt and my brother was dressed in a white t-shirt and black shorts. Explained to the manager regarding my brothers needs and how we have booked this outing for his birthday. No apology, just got told I will refund your deposit or go to next to buy new trousers. Absolutely disgusted.