Costa Coffee - County Durham

Walked into costa bishop Auckland at 3:15 and lady sweeping floors half the stores chairs on top of the tables as if they were closing, and they don’t get put back down again, I passed much later, this seems to be the norm with this cafe now, chairs being noisily dragged passed you with no concern for the customer, considering they close at 7pm, this behaviour is totally unnecessary, you feel unwelcome, the staff can be rude to customers which I’ve seen, is there any management around, it never used to be run this way, what a shame, good point is Starbucks is just across the road, costa need to waken up and stop treating customers in this disrespectful manner, didgusting!!!

It’s a Costa! You know what to expect when you walk through the door. Recently remodelled, fresh surroundings with outside option too. Polite notice about some shortage but not exactly what? Current times with lower transport supply Website says 8pm but actually 7pm

Nice layout, tasty drinks and a relaxed atmosphere. Parking and getting out can be an issue when it’s busy though !

Might sound a stupid thing to say about one of the ubiquitous coffee shops but the crew in here today make a real difference. Very friendly and bubbly staff. Well done Costa!

I do like costa coffee and go here every now and again. It’s a busy place but tables are generally cleared quite quickly. The problem I find is that service is slow, I’ve easily stood waiting for 15 minutes and most but not all of the staff look like they’d much rather be somewhere else. The coffee and cakes etc are fine but I find if I have a large coffee the cups are so big the coffee cools down to the point of being cold before I’ve finished drinking it.