Wendy's - Cotulla

I accidentally went to the restaurant when the dune was already closed, the superior was super crazy and told me I'm gonna get you the Jalapeños...

I don't understand how people can make an order wrong every time. Last time I ordered a burger with everything except tomatoes. The Burger came with...

Big burger! Fries were at most soft and warm. Jalapeños were fresh and crispy. Server was pleasant with a smile. Overall a good experience.

Around12:45 I watched a one-way-in-one with only 1 cashiers who take orders and 8 employees and 2 manager pronounce. I asked manager if they could open another cash register to command to take over and manager just ignores me and goes away. cash still says they can wait as if they please us all, so half the line, including me go away. I just walked over the road to dq.

I love Wendy’s and my kids love Wendy’s but this particular one really struggles. We went through the drive thru and asked for NO Mayo on all but one sandwich. The very nice lady even repeated it back. Well, I think they gave us EXTRA Mayo! Evenhanded Mayo on it. This is just an example. Every time we go to this location they get something wrong. If I catch it while I’m there they will fix it but I’m usually already home. The staff is always friendly though.