Wax Watergate Bay

I have been a loyal customer of Wax for many years. During our recent visits, the restaurant was very quiet as it was out of season. Although we did not dine there, we enjoyed several drinks. Matthew, the staff member, worked diligently cleaning and sweeping the area. It was my birthday and I had a wonderful evening. Matthew went above and beyond by playing our favorite songs and even took photos of our celebration at my request. We definitely plan on returning in the future.

Great for a casual night out food was delicious, fish of the day (haddock) was very tasty, the pizza was also very good. Very pleasant staff reasonable prices, so would highly recommend.

Awful. Chicken wings were ridiculously spicy it was burning our mouths. The squid was clearly frozen from a big food supplier. They were cold and barely fried. The pizza was edible but disappointing. £58 down the drain. Avoid.

Okay so I’ve experienced Wax’s pop up’s many times and although pricey I’ve always bought their food as it’s always been of great quality. So today! I went to their latest pop up at Watetgate and choose them over their competitors because I’ve had a great experience before but this time I requested a refund and in fairness to the lady who served me I got no quibbles. Wax has grown and grown so today should never have happened. You had a chef and a retailer. Two people at a very popular motor event how on earth could they have kept up with the demand? Not only that money was taken at a rate of knots but the food was not being served. The chef was okay with hygiene but the server was taking money and preparing food not ever sanitising, NOT ONCE. The vegan and veggies orders were not being prepared properly AT ALL. Wax help your staff members and do better. I got a refund after waiting over 24 minutes for a burger that had been cooked and stored in a hot storage thing!! I’ll not bother with Wax again today was disgraceful.

The food at this restaurant is consistently delicious and never disappoints. The staff are friendly, kind, and attentive, always ensuring that your meal is enjoyable and offering to help in any way they can. Even when my dogs come in wet and sandy from a walk along the shoreline, they are welcomed with a water station and biscuits. The staff are patient and attentive to the dogs, which means a lot to me. The restaurant also hosts events like the cliffside cinema, which was phenomenal, as well as dog walk events and supports local charities and businesses. It truly is a lovely community of staff and patrons, and I could not ask for more.