Thai Express Cornwall

I am incredibly disappointed with the customer service I just received. When I asked for the vegetarian sauce, the employee insisted that they didn't have it, and we ended up arguing about it for a good minute. After several loud calls for help to another staff member, they finally located the sauce. Honestly, I don’t think I’ll be coming back, which is unfortunate because I’ve always enjoyed the food. For $16, being treated that way while receiving mediocre food was shocking. There’s absolutely no reason to argue with customers simply because staff are unaware of the options available. My partner also had a negative experience when he asked for napkins since the dispenser was empty. When he politely said, “Excuse me,” the same woman turned around and snapped, “What!” before rudely tossing the napkins on the counter. If you’re looking for vegetarian options, be prepared to be treated poorly for merely making a request.

I won't be returning. My meal tasted as if it had been cooked in plastic. I would have been better off throwing my $20 in the trash, as that's where my food ended up, anyway.

I ordered the beef pad Thai, which is my go-to dish in Ottawa. Unfortunately, the beef was tough and tasted like it was past its prime. There was no tofu in the dish; when I inquired about it later, I was informed that it's no longer included and that I would have to pay extra, even though it’s still listed on the menu. The noodles were overcooked and mushy. I won't be dining here again. It’s nowhere near as good as the original owner or the Ottawa chains.

I ordered a #3 red curry with shrimp. It was the worst meal I have ever had at this location or any other location. The curry sauce was brown instead of red and lumpy. Awful. Hardly no vegetables except for mini corn. Will never eat there again. Sad because I love Thai food.

Great place to order from! Love the fried rice which happens to be gluten free a rarity these days!Dietary restrictions: Gluten free options available