Chipotle Mexican Grill - Cookeville

Staff was incredibly rude. I walked in 2 minutes before open because I didn 't realize they were still closed. I had a delivery order to pick up and the door was unlocked when I came in I was told they were still closed and didn 't open for another 2 minutes I said that 's fine I 'm just here for a delivery order. she said I don 't care they won 't make it and told me to go back outside. I totally understand if they weren 't open yet but to be talked to so disrespectful is totally unprofessional. As someone that has worked in the service industry for over 15 years I would never talk a customer that way.

Food is good, when they have it, it's been super hit or miss lately with several different ingredients missing depending on the day. Portion size is also very hit or miss, sometimes you barely get anything on a scoop. Prices have also gone up (significantly) more than average for restaurant prices these last two years.

They posted a sign on their door that requires you to read the fine print in order to figure out that they?re not excepting anything but exact change or credit cards. 30 minutes into being in the store I finally reached the register and these guys are jerks. I love chipotle but I will never return to the store and I suggest anyone reading this review follow my lead.

Food was great (as usual) and loved the outdoor seating this location had to offer. Unfortunately for me the service is the most important part of any business and the young lady (Anna) working the register was incredibly rude. I just asked a question about the ?need for ID? and the inability to use my chip card. I think she?s misinformed on the companies policies or this location doesn?t understand their merchant responsibilities.

I love Chipotle! Their food is always fresh and has so much flavor. Sometimes I get a burrito ?, which is usually HUGE, and other times I get a salad ?. I normally get chicken for my protein. My mom loves getting the carnita tacos ?. They have several different protein choices, so I think anyone can find something to eat here. And sometimes I like to eat vegetarian and you can totally do that here as well. We normally get guacamole as well. I don't know why all other Mexican places make guacamole WITHOUT SALT! You cannot make guacamole without salting it. It has absolutely no flavor without salt. Thank goodness one restaurant finally understands this concept!!! They are also doing a great job handling Covid protocols. You have to wear a mask inside unless you're eating. They have very limited indoor seating, but they do have outdoor seating. All staff wear masks, and they sanitize tables in between customers. Go get some great Mexican food! You won't be sorry!