Mcdonald's - Conway

They kept a few of the gondolas, but the atmosphere is still very McDonald's. Kiosk or app orders only. You have to beg for assistance if there are any issues with either.

Since their recent renovations and reopening the quality of the food has dramatically decreased. At least fifty percent of my orders have been missing items or have been made wrong. The most notable change has been the fries, they have been cold and stale, nothing like they are from any other McDonalds. My large fry containers have only been half full. My most recent purchase, the fillet of fish cheese was fully off the sandwich and completely stuck to the cardboard box, and the same for my sons cheeseburger, the cheese was 75% off the sandwich. I went in to speak to the staff and was given coupons for sandwiches but this does not address the issues they are having. Until they correct these issues, we will not be visiting this McDonalds.

Moved curbside and didn't bother to sign where it's now located. Staff got huffy when they told us it's now in the front of the building and not a long the exit where it used to be. Slow slow slow morning crew. Placed a pickup order 10 minutes prior to arriving and it took an additional 10+ minutes to receive after arriving.

The Mc Chicken: 1st off the pickles were dry and gross, they tasted old. The chicken was crusty, the bread was soggy. WAY too much mayo.Dr. Pepper: 1st off it was great and refreshing UNTIL WE GOT HOME. We almost finished the drinks. But found NEWSPAPER floating in our drink. We were driving in the dark so we didn’t notice at first. DISGUSTING.Chicken Nuggets: Crusty, over cooked, dark brown, hard as a rock. The bbq sauce couldn’t even save it.The happy meal don’t make you happy, it makes you sad.After this experience we will NEVER be coming here again!

This place hasn’t changed for the better.The phrase “ a fish stinks from the head down” applies to this place.No exaggeration, this place can’t fulfill a happy meal order to save their life.No apple slices, just like the last four times over the last 8 months) . No condiments that I asked for , just like the last four times.Sooo.. I had to go inside, just like the last four times.I got to watch controlled chaos inside , as it wasn’t even the lunch rush and there were maybe 5 cars in the queue for drive through and three people in line for in store service.The cashier didn’t know what Mayo was .This is the signs of a breakdown from ownership on down.This is a loose ship that needs an overhaul.