Nagano Japanese Restaurant - Conover

Very disappointed.. Sushi NOT on-par, tasted old, definitely not fresh, color of the fish was off. Rice was fine, only dubious fish. Rolls were not made right. Menu said one thing, not real role, what advertised. The first picture was fish on a Rainbow Roll..

The shrimps and scallops smelled and tasted old, $30 plates, fear to eat more because they were mixed with everything else. So disappointed, it was my birthday. They gave a discount, but our meals were ruined, and my stomach is already bruised. You don't deserve a star, never there again.

The food was terrible. Spent 65$ on two chic sushi rolls a hibichi and a soup. It was all terrible. I didn't get the role I ordered. I have a tempo role. Very disappointed that I don't eat fried or baked stuff. My other role is also sucked. My partner was rotted in his meal. Just terrible. When I called the guy who answered, he wasn't even apologetic or offered something else.

The food is the absolutely best Japanese. I'm not going anywhere else. You also have a wide selection!! Server was AMAZING!!

Went in today because I was craving Sushi. Guess what, no one is on staff at this time to make sushi. Ok, I will change it up to Hot Wings. Nope, no Hot Wings in the kitchen to be cooked. I felt bad for our waitress left to face customers and tell them what is left to order. I ended up settling on a beef dish that didn 't taste fresh. Again, I dont blame the waitress. She did what she could with what little she was given. I speak to the manager and simply ask why they couldn 't hang a simple sign telling folks before they come into a Japanese restaurant that sushi is not available until after a certain time when the sushi chef comes in. She tells me yeah, next time I do this . Next time? No, you are the manager, do it now. Do your job and inform the customer. At the very least, say you are sorry for your lack of ability and make it up to the customer. While the manager is at it, make it up to your waitress for making her job so hard with your lack of ability to do your job. I understand labor shortages and supply chain issues. What I dont understand is management that wants to coast thru their job on a day to day basis, pawning all the problems off on the wait staff and cooks. DO YOU JOB OR QUIT AND LET SOMEONE ELSE WHO DOES CARE HAVE IT. The real kicker, after explaining to the manager how disappointing the meal was, she still charged us full price.