Shake Shack Piedmont Park

Everything was delicious... and the customer service was spectacular... Thanks Gary

Very nice location. Food was mid. The batter for the chicken kept falling off.

Great people! Gray was awesome! Good conversations with employees

Went here a couple times on our last trip! Got one of the last parking spots each time. It's a self order restaurant where you walk up to a tablet and place your order and take a number. The digital interface was simple to use and offered a good user experience. When placing your order you grab a number and put that in. If taken out, they call your number when ready, otherwise they bring it out to your table on the large patio outside. We both loved our shakes, peach cobbler and strawberry glazed donut. The shake oddly tasted just like the doughnut! The burger patios were well seasoned for a fast food restaurant. I enjoyed the Carolina BBQ burger which came with deep fried pickles, smoky bacon and the specialty BBQ sauce. My wife had the Shack Stack which comes with a burger patty and Shroom deep fried patty. She loves mushrooms and this did not disappoint. The patio is a nice spot to eat a meal.

Customer Service Great!! Gary, checked on us to make sure everything was okay…