The Pizza Loft At Gianni's - Concord

We stopped in last night and were directed upstairs by the hostess on the first floor. We waited at the host stand upstairs for several minutes before another employee yelled to the host that we were waiting. Apparently the host, I think his name is Ethan, was also the waiter.Ethan sat us down, brought menus and proceeded to act like we weren’t there for the remainder of our visit. I tried to give him the benefit of the doubt and thought maybe he was just busy since he was the only one up there, but there were only 2 other tables seated. After waiting for 10 minutes for him to even come take our drink order, we saw him replacing trash bags and cleaning up. That’s when we decided to leave. The other tables were served on, but we were completely ignored.I wish I could give them more stars, but we didn’t even get to try the pizza and we had the poor service experience.

Their meat pizza is fantastic! My pizza was ready within 15 minutes,no complaints!

Awesome pizza. Some of the best I’ve ever had. Great service. Fit for Kings!!!

They automatically put 18% gratuity on your check. It doesn’t matter how many people. Everybody gets charged that. Parking: We had no problem finding parking.

If you 're Italian, do NOT go to this place! The pizza here is GARBAGE.Very thin crust, super bland and ridiculously greasy!Not to mention, our waitress put pep/banana pepper so our first pie came out as a pepperoni and banana pepper combo pizza. We 'd asked for half and half.The stairs are a pain to traverse and while a lot of the decorations were nice, they had a few superman logos. How tacky!I recommend Romano 's or Christo 's. Both have better pizza than this place.