Rocky River Grille - Concord

My daughter and I shared the 16oz Ribeye that was $62 with two sides. It was so tough. We ordered it medium rare. Luckily my husband pasta was delicious so we ate that. If I’m paying $62 I want my steak to be amazing.

Greetings, we arrived from Coachella California and we loved everything, no one agrees with anyone, everything is very discreet, we loved it, I arrived here to make videos for YouTube?but I loved everything, I don't know where to think about it ?in Aventuras Del Valle De Coachella ??greetings

Spot was dirty, no one greeted us and we didn’t know what to do and who to talk to. we had a question for the chef about an allergy and they didn’t ask the chef. it took an hour to get one sandwich and we didn’t even get a refill of water while we were waiting.

The male server/bartender with glasses named Eric H. was the absolute worst and needs to be fired!!! He has the worst attitude and customer service.

Came to the Embassy for a staycation to relax go to the spa. The Botanica Spa was nice but you can hear kids from the pool that’s connected so it was hard to really relax but LaToya was amazing. Tried to eat at the Rocky River Grille but the Bartender/Server named Eric H. was the absolute WORST. His attitude was nasty and condescending. He completely ruined my experience at this hotel for my staycation. He harassed me seemed racist. He stated that he has been there for 10 years without any write ups, which is surprising bc I wonder how many other black people or people in general he has done this too. This hotel is too nice to have servers like him there. Thank you to the hotel receptionist Bobbi, hotel Manager Sharcori (not sure how you spell his name) and the Restaurant manager for listening to my concerns. Please replace him with someone with better customer service.