Peet's Coffee Tea - Concord

Replaced all their padded chairs with uncomfortable little wood-hard things so no one stays long. Too bad, it was such a nice place to read at or chat with friends at. Just another grab and go now.

Ordered two one pound bags of ground coffee and was shorted (one bag weighed 13.7 oz the other 15.08 oz) Makes me wonder how many other times they've ripped me off.

I 've decided to NEVER visit this Peet 's location again. Super-slow service on the weekends, and today when I went in and ordered a LARGE drink, they tried giving me a medium. The young girl said, Well, you were charged for a medium, so if you want, we can remake it if you pay the difference. Are you kidding me! THEIR mistake, and they want to make me pay the $1 difference! I should have taken my $1.80 tip back! I just told her, forget it, and walked out. Funny thing is, the SAME thing happened a month or two ago. WOW! But that time, at least the barista just chose to give me a slight attitude and remake it, in LARGE, and not charge me the difference. What do they think...that I am trying to hustle them by getting a large drink for the price of a medium??? ASININE! ABSOLUTELY RIDICULOUS!!! Additionally, when I first walked in, there were like 4 people waiting for their drinks and no one waiting to order. So I walked up, and stood there for at least 2 minutes like the invisible man, with no one even acknowledging my presence. Maybe a, Hello sir, we 'll be right with you would be appropriate? And then when the girl finally did come to the counter, she just stood there, stared blankly at me and said nothing! RUDE!!! Maybe I 'm just getting old, but it seems like people in the service industry are just too cool or too busy to do what they are paid to do...BE NICE TO PEOPLE!!! Or maybe, let 's just blame COVID...it 's what everyone else is doing! LOL!!! P.S., Clayton Valley Shopping Center Peet 's Employees: Linguistically, the words LARGE and MEDIUM sound NOTHING alike...The first has 1 syllable, and the second has 3 syllables and a long vowel. Even with my mask, you should have understood me.

This place seems really hit or miss, depending on who is working. Sometimes it's quick, friendly, efficient service, sometimes it takes 10 minutes to get a drip coffee and an employee is barking out to customers like they're a drill Sargeant. Will honestly probably go elsewhere from now on.

That was pretty rude and indifferent.I stood in there for about 5 minutes waiting for an order and not one employee welcomed me, I wasn't even acknowledged. Same goes for the other customers. Manners aren't bad neither is being a kind person. Being busy is no excuse to be rude or careless about the people around you.