S And Grill - Columbia

The karaoke night on Friday was fantastic! It was our first time attending and the atmosphere was very welcoming. The bar was roomy, the food smelled amazing, and it looked delicious. You must be 25 or older to enter and they stay open until 2am. They had a great mix of old and new school songs.

The bar and grill has a great ambiance that caters to adults. The after-work social event is top-notch, with free fish and happy hour specials. DJ Prince Ive and Shamara provide entertainment with a fun night of karaoke. I had a great time at this relaxed and adult-friendly place, thanks to Wayne and the security team for ensuring a safe and enjoyable night out!

The customer service at this restaurant was awful. Our waitress was slow, not knowledgeable about the menu, and failed to inform us about happy hour options. We waited half an hour for a chef salad that did not have the bacon bits, eggs, or avocado that were listed on the menu. Additionally, we had to go up to the bar to order our drinks. If this establishment improves its customer service, it could attract a wider range of customers beyond just the regulars. It seems like regulars receive better service than newcomers, which is not good for business. Hopefully, they prioritize customer service to create a more welcoming atmosphere for both locals and newcomers alike.

My first time was 2/11/22. great atmosphere, music, tw, dj and karaoke love it! the reason I didn't have 5 stars is because there is no drink, and I was told that they were from cranberry juice and pineapple juice. not sure if they have an inventory person, but they need to be better defined. my man ordered a white russian and they couldn't make it. I wasn't sure who the owners were. it would be nice to know who they are. perhaps great people on the microphone at least once in the night. hide a master barkeeper, floor manager.our empty bottles and finished food remained on the table for some time. the overall experience was good. it is a beautiful hangout! Oh the hookah lady. that was a point

PROS: Music, fun crowd, plenty of parking since it’s in a plaza right off of a main road. 5 TVs at the bar with NFL Sunday Ticket. Additional TVs in seating area. Cushioned, sturdy, wide, bar stools. Good seating for groups of 6-8.CONS: Sign says 35+ but no one is being carded. It’s a Friday. Radio advertised happy hour from 4-7pm 5 house liquor and free fried whiting fish). Arrived at 5pm, was given a college report styled menu (white paper with a binder spiral) which immediately diminished and clashed the indoor decor of LED glass tubed lighting above the bar. I placed an order and was immediately told “no shrimp because it’s still frozen, no mac cheese, no cole slaw and no potato salad.” All of which was on the menu that was handed to me.You just opened 1 hour ago and there were only 15 people inside. If the item isn’t available on that day, then fix the menu before you hand them out.I got the complimentary fish and ordered fries. My fries came out 10 mins after my fish. Fish did not come with bread. I found that unusual. Nor did they have hot sauce available after my request. Even stranger for a black owned establishment, in the south.In addition, the menu priced items at less than what I was charged. Chicken tacos are $6, per the menu. I was charged $8.99.I didn’t complain because there was only 1 bartender serving the entire bar. Again, it’s happy hour…why do you have just one bartender working during a peak hrs when you are serving FREE food?Operations manager needs to be more involved in scheduling and getting hands dirty to assist staff.Customers were waiting 15 mins just to get 1 beer. Sad.No dedicated bar ordering location so customers were playing tennis with their eyes hoping the 1 bartender would see them waiting wherever they stood trying to order.Bar wasn’t replenished the night prior. Bartender was also unaware of what types of alcohol was available other than what was visible. I got the last shot in a bottle of my choice and when I asked for a 2nd drink (15 mins later), there wasn’t another bottle of the same to serve me. Bartender ran between 3 different bottle shelves (entire length of the bar) to grab liquor. Not efficient and takes longer to serve. Again, bar or operations mgr should be assisting when bottles run out. Inventory on computer should tell you when stock is running low.It’s a weekend, a holiday weekend..it’s only 5pm on a Friday and you were out of at least 5 items?? Much more business work needed here.Doors opened just 3 months ago. These things should have been practiced discussed with the entire staff long before now. Overall, this place lacks the idea of providing quality customer service.