bojangles - Columbia

Great chicken, comfortable environment, reasonable cost, easy in and out access, fairly safe locations, welcoming staff.

I love Bojangles but this one is pretty dreadfulThe staff is not friendly and they are horrible about not giving customers their receipts.

This is the worst place ever! If I didn't live close by I would have never come here because I've been here before and I get the same poor results.

This place has HORRIBLE customer service and sadly they stand on being rude and nasty. This particular visit, I went to the drive thru to order the family box. I normally check my food before I leave the drive thru. However, I was kinda in a rush and the time sitting in the drive thru was long. So I drive off. I get home and my order is completely wrong. So I drive all the way back to the store only to face the nastiest person on earth. There was a young lady (not pictured) who ask what was wrong? I told her my order was wrong, I just wanted the right sides. So as she was opening the drive thru window, the guy pictured, said to her don?t open the window we are closed. I looked at the time and it?s 10:01pm in which they closed 1 minute ago. So I yelled that I was given the wrong sides and I just want what I ordered. He looked at me and told me to come back tomorrow. I asked why? He told me again to come back tomorrow and have a nice day and smiled. No remorse, no empathy, nothing. So I knocked on the window and said, please just give me what I ordered, this wasn?t my fault. He said I?m not gonna keep telling you to that we?re closed, I?m not talking to you no more Im busy. And he and the young lady in the pictured just laughed. What kind of customer service is this? I paid for great food not for disappointment and humiliation.

Very disappointed in this restaurant. Bathroom was very dirty. Gang writing on the walls. Told manager and acted like she didn't care. All windows in restaurant was dirty. Serving line was a mess, dining room was dirty and not got busy and has not had a chance to clean dirty. Caked on dirt that's been there a while. Did not feel safe or comfortable eating at this location.