Applebee's Grill - Columbia

Wait for them to sit for 10 minutes or longer. wait 20 minutes to pick up an order. Eating was rough. salat was dressing. only two server came to work and they did the best they could. the bathrooms were disgusting and restaurant was dirty. no good day for this applebee.

Food was good and the waiters hospitality was pretty good. Restaurant in general could use a deep clean. I mean like new carpet a bathroom remodel and new tables and chairs. This is more of an owner issue than an employee issue.

Service was great, but all of the food was awful. I typically love Applebee's and my favorite thing is their mozzarella sticks.In this case the Mozzarella sticks and chicken tenders were bland and undercooked. Even the coating seemed different than usual. The fries were clearly made hours before and tasted old and a little stale. My wife's French Onion Soup tasted watered down.The bathrooms weren't very clean and smelled strongly of urine. They were not at all busy

I had a good terrible experience. First off I was sat at a dirty table while every table in the restaurant was dirty except the bar. I sat at the table for 10 minutes to be waited on and the bartender Dustin was the only nice person and asked me if I needed anything. After both of us watched every server in the restaurant look at me sitting a dirty table. It was terrible feeling so I moved to the bar. Dustin was nice and talked to everyone while who knows where the managers were because they were not doing there job. He was having to tell servers to seat people at the door and to do there job because he was doing his bar duties and pretty much running the restaurant while the cooks and servers were goofing off in the back tables. The unprofessional and work ethic of the staff was terrible hearing them talking about walking out and quitting because they don’t care about there place of employment was crazy. But the good experience was the bartender and him actually do more then what he was hired for. The food was good.

I walked in to place an order, I wasn't acknowledged by the manger in training who was standing at the register. Once a staff member finally arrived, she acknowledged me and told me she will be right back, ok cool. I waited then another customer came in. When the staff member returned she went directly to the other customer and went to get her food like I wasn't standing there waiting to be served. I left and call to speak to the store manager she wasn't very helpful. I got no apology or even asked how could she help me. All she said was I will talk to them.They need overall customer service training from the staff all the way up to the manager. I won't patronize them again.