Pancho's Place Mexican Restaurant - Columbia

Always good food. I usually do call in orders. Never had a issue.

We usually Spend $100 plus every time we order here. And usually we love it. And the people are always nice, except for today. It was extremely rude and disrespectful. And I watched other customers be talked to extremely rudely. (She even tried to tell one customer. Oh I didn't take her to go order and he said yes, you did. Ten minutes ago, you took my order.What do you mean?You don't remember me but we asked for NO RICE and all 4 have rice , we asked for EXTRA BEANS and hardly any beans (but got charged for an extra side even though we didn't get any there weren't any other pick up orders and when I came in to pick up the order that my husband called in she was Ted ever single item we ordered when I didn't know them all, (when he called it in she didn't even want to take his name OR give an order number . Never have we had such rude service espically spending over $100 to get treated like we should give them a tip after getting talked down to the whole time and our ordered being very wrong. I doubt we will go back for a while , unless this girl up front isn't there when we go back. From now on if she answers we still say never mind and go somewhere else to spend our money, espically that much, just to get that kind of service.

Always GREAT FOOD! Awesome staff! Always a pleasure to dine at Pancho’s!

Service was quick and helpful. Food was plentiful for the price and delicious.

Just a heads up folks. Make sure and double check your receipts here. Our “waitress” tonight added $10 to our bill between the table and the credit card receipt. Buyer beware