Black Forest Chew-chew Gastrotruck

Been here many times.... Live in the area. It 's a nice environment that adds an upscale feel. Ambiance is great, small town 'formal ' feel and food and service is great!

Each time we have been there the food has been awesome, service, impeccable, and ambience was very comfortable. We typically go twice a year and look forward to Ramen night.

Nope. Never before have I been so disappointed in service before. Ever. Hostess was delightful. Legit. I 'll invite her to the holidays at my house. This is the only reason for 1 star. It 's her star. She ended up taking over in the best capacity she could to finish this disastrous trip. The server did not acknowledge our table for a bit. Busboy dropped off water and bread. To say it was pathetic is an understatement. 4 slim pieces. I asked for more and he said he needed to ask. Then server literally blows by to tell me more bread is a dollar a piece since the owner gets it special I decline and she leaves. No beverage order. No hello. Nothing. I see the hostess and ask her about the specials and she offers to take a screen shot and bring it to me. Do we not have this listed for patrons that are being ignored? Apparently not. Another server was kind enough to stop by and explain them. Finally server returns to engage. Drinks are ordered.... then we wait. Wait. Wait. Still no other conversation about food. Finally she comes back to apologize and offer bottled sangria since the mixologist is sooooo busy . Apps and food are ordered since I 'm aware of the time delay. Potstickers were cute. Lil Chinese take out box with sauces. Brussel sprouts were good. Cheese curds were dropped at the table in the basket.... no plate. What the ever loving f?? I 'm fairly certain my brain stopped working and I 'm questioning this whole thing. Drinks show up. Yay. Mules are delightful. Bourbon is good as well. There is zero excuse for water and soda not being filled asap and that was a struggle.... please. Water. Please. We wait more. Server is straight up ignoring up at this point. I use the restroom... zero paper products. Great. Thankful I run into the delightful hostess and I explain how shizzy everything is. She 's mortified. mortified. Hostess swings by again aware we 've been there a bit and no food. Returns to tell me it 's hot at the pass and we 're next up. Great. Food finally shows. My entree is wrong. Mind you... I 've been dreaming about this pumpkin ravioli since I saw it posted.....I was given the lobster ravioli that had a thick dairy skin on it that confirmed it had been sitting out for a bit. I don 't ever want a protective coating on my food. How that even left the pass is beyond me. At this point I 'm on the verge of tears with sub par service. I 've been waiting to come here for a special occasion and was so excited and left embarrassed and in tears. Also one of my dinner dates got their coffee late and cold and I was told the keurig machine doesn 't work well . Thanks server. I left without eating. My dining companions were embarrassed for me but were hungry so that was amazingly awkward. Drinks were comped. Food was not. I need to get an itemized bill to review this week to make sure it 's correct. Owner was on-site but didn 't come out. I ended up asking my guests to leave so I could square up the bill with the hostess and another server. Never in my life have I had such terrible service. I was so incredibly excited to come here and support local. This is a higher end establishment and it should reflect that with its service. Charging $1/ piece for bread is tacky. Telling patrons you use a broken keurig is tacky. Lack of communication is inexcusable. The hostess was amazing and it pained me to see her take this so personally. The lack of acknowledgement from the owner in the kitchen was mind boggling. I 'm still pissed about this 14 hours later.

Great service, amazing food..... l loved the seafood options, wine selection, and sushi nachos!

I ordered a takeout dinner. It was excellent! Such creative cooking. It was salmon on a bed of a mixture of vegetables and some pasta. It was ready in less than 10 minutes.