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Przekaż informację zwrotnąWe eat here as a family most weeks, the food is beautiful and they always make the curry hotter for us when ask. Staff are fantastic, friendly and prompt to take your order. All round a great restaurant which we highly recommend!
Decided to try Golden Dragon on 31/12/23. Was extremely busy, placed my order (2x pork fillets, no veg except mushrooms satay skewers) at 6:30 was told it would be over 30 mins before it was ready. I said I would wait in the car so was given a buzzer. 30 mins passed the buzzer hadn’t gone but as it was NYE I didn’t think anything of it. A few minutes later one of the staff came out with my order. I said oh the buzzer didn’t go off sorry! Went home with food (approx 5 mins drive). When I got home everything was absolutely stone cold the meal was also incorrect as there was peas, onions tomato in with the meat. I phoned at 19:08 to advise of this. I was asked lots of questions particularly about whether the buzzer went off. Eventually the person took my details said there would be a credit waiting for me for my next order. I said no look, I still need to eat this evening so can I just have a replacement again gave my full order. The lady told me it would again be 30 minute wait and that she would phone me as soon as the food left the kitchen. At 19:45 i still hadnt had a phone call so I went in. Took approx 10 mins before anyone acknowledged me. The lady apologised and again said the buzzer should have gone off was I sure it hadn’t etc. Told me my food still wasn’t ready so I took a seat. At 8:20 my food finally appeared, however the restaurant had now run out of mushrooms so there were no mushrooms with my meal. At this point I just wanted to eat so I just took the food, however I don’t think it’s acceptable that I had to wait over an hour for a replacement meal. I think I should have been prioritised due to the error Of the restaurant perhaps if this had been done they wouldn’t have run out of mushrooms. When I finally got eating my dinner, the chips weren’t well cooked, the pork fillet was tough unseasoned and overall it wasn’t very nice. Wouldn’t recommend, will stick to my usual Chinese in future.
Really long wait well it was saturday night but wow the food was amazing, staff really nice and could make a small change to menu no problem a*
This would be our local chinese and definitely the best around Coleraine. A bit more expensive than other chineses' but worth the money.
Just been treated to a superb night for my 50th birthday, Debbie and everyone made it a memorable night I can't thank them enough. You should give it a try.