Sprzężenie zwrotne
Przekaż informację zwrotnąMy husband and I visited Amici’s for a Saturday lunch. We have been before and have always enjoyed. Our order was taken and I did notice the server hadn’t written it down. Not always a great sign… The food arrived promptly and my penne salmon was lovely. It was only when my husband was eating the first 1/4 of his burger he realised there was no cheese in the hickory burger which he had ordered with chips. There was a small amount of lettuce and a small scrape of sauce. The server came back to ask if everything was ok, I explained the situation. He took the burger away immediately and assured he would rectify the order- that was fine. He came back shortly to say that the Amici burger didn’t actually come with cheese but they were sorting it in the kitchen anyway! Awkward when my husband told him it was actually the hickory burger that had been ordered which (you guessed it) he hadn’t written down!!! He did apologise and admit it was his fault. Meanwhile, I continued to pick at my food solo while it went cold. Eventually another server offered to take my food to keep it warm. Thanks to them. Shortly after the ‘new’ burger returned with the correct filling in a fresh bap. At last we could resume what we thought was going to be a nice lunch… We laughed in disbelief when my husband cut in to the burger to realise there was 1/4 missing!! Very poor to think that they couldn’t even be bothered to remake the correct order and instead scraped off and reserved the old burger!!! Burger and chips tasted fine but I’m really annoyed. Eating out is just too expensive now for things not to be right! And yes- we were charged full price!!
Lorna and I had a wonderful night at Amici. It so pleasant to have a special evening and Joanne made our night. Not only was she so diligent but nothing was too much for her to do. The atmosphere was fantastic in the early evening as well.
We have been frequenting this restaurant for 5-6 years now and have always had a pleasant experience. Our most recent visit was good overall, although the food could have been warmer. The only downside was one of the meals - the two 4oz sirloin steaks. This dish is usually a favorite of ours, but this time it was not up to par. The steaks were thicker than usual and did not look like the ones we had received on previous visits.
Was at amici last night it was excellent 10 out of 10 service was good food was excellent I would recommend amici to all my family and friends
We made a reservation in advance, but upon arrival, we were disappointed to be seated at a table that could only be described as being tucked away in a corner. Despite the majority of tables offering a sea view, we were led to a less desirable table. When we requested to be moved, we were given a better table, although the waiter seemed unhappy about it. The starter was satisfactory, but we had to specifically ask for olive oil and balsamic vinegar for the bread on our Italian sharing platter. Our main course was even more disappointing as it was forgotten initially, and when it arrived, my husband's steak was served without any vegetables or garnishes, just a plain piece of meat on a plate. Overall, the food was decent, but the lack of attention to detail was evident. At £110 for two people, we won't be returning as it simply was not worth it.