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Przekaż informację zwrotnąWe ordered a takeaway online, what a great experience, so easy to do then titash rang to say on their way, driver really pleasant and friendly, turned up on time, the food was amazing, must say one of the best Indian meals we have had, highly recommend and will be getting another very soon
A strange and disappointing experience. Our meal itself was average (not brilliant, but ok). However, the odd thing was that we ordered a Bombay paneer side dish. When it arrived it was obviously not paneer, but some other cheese such as mozzarella as it had melted and was stringy! Not paneer, and not the right texture for an Indian meal. We said to the waiter that it wasn't paneer, and he said that customers preferred the mozzarella type cheese. This seemed unlikely! This waiter was perfectly pleasant. At the end of the meal, another waiter came to ask if everything was ok. We said yes, apart from the paneer dish. Things then got quite surreal, as he then started to argue, quite aggressively, that paneer just means cheese and that any cheese can be used. We disagreed, and said we weren't going to pay for something that had been misrepresented on the menu. He continued to argue, and refused to let it go even when I asked him to please end the conversation as I was getting uncomfortable with the fact that he kept arguing. It was only when I told him he was upsetting me that he desisted. The dish was removed from our bill, and he did come back and apologise, but the experience ruined our evening.
I had dinner there with one friend on 1st August 2023. The food was reasonable but the garlic naan was so thin (and slightly overcooked) that it was hard and tasteless not thick, fluffy and tasty. It could have been cardboard! Given that everything else was OK, I decided not to say anything, but when the waiter came and asked how everything was, my friend mentioned that the food was good but the naan was not to my liking. The waiter seemed to be offended and wanted to know, precisely and in detail, what was wrong with it. When I explained, he picked up the naan with his hands rubbing it and turning it over. He said that was how a naan should be, that it was how they always did them, and that they had never had a complaint. He added that, if he brought me another it would be just the same. I replied that I couldn't eat that one now, as he had man handled it so I would like a replacement, slightly less cooked. He brought back a replacement which was marginally better but not much and I ate about a quarter of it. With hindsight I should not have asked for a replacement but for the naan to be taken off the bill. Overall, the service turned an experience that could have been rated 3 or 4 into a poor and unenjoyable experience. I also thought the price was expensive at around £75 for 2 people with no starter, no dessert, no wine, no coffee just 2 mains, 1 shared rice, 3 side dishes, 2 beers and a water. We paid the bill but I will not be returning.
Fabulous evening, amazing food lovely staff. Normally have a takeaway and this was our first time eating in, thoroughly enjoyed it and we’ll be back well worth the visit !! Thank you Titash !!
Is it under new management? Very disappointed with quality of food. Meat and chicken precooked as well as vegetables mostly onions and potatoes) with very little sauce. Onion bhaji overcooked and impossible to eat. Best part of meal was rice. For nearly £60 for a meal for 2 it didn’t worth it. Will never go again. What a shame as it was a really good place to eat before.
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