Cafe In The Park - Colchester

On Saturday morning, I went for a run in the park and then decided to have breakfast at the cafe. I found it odd that it was empty, considering the parkrun event, but soon realized why. The staff was rude, there were no vegetarian breakfast options available, and they were not willing to accommodate any changes to the menu for vegetarians. Despite these issues, we decided to stay, but the service was slow even though there were no other customers, and it was not cheap.

I had a terrible experience at the restaurant. We went to get ice cream at the cafe, which we love, but it seems like they have replaced the previous great staff with two very young employees. They need to train their employees on how to approach and politely ask customers to leave if necessary, rather than calling a manager unnecessarily. We were not even greeted and rudely told that they don't serve people with dogs. My friend decided to leave the park. They called a manager for no reason, when all we wanted was some ice cream. The employee continued to be rude to me while gossiping with another staff member in another language, which I found unnecessary. When I asked her to stop, she sarcastically laughed at me. It's clear that they need to work on their customer service if they want to keep their loyal customers happy. I used to love this cafe for their friendly service, but this experience really ruined my day.

We thought we were coffee tomorrow. a pleasant place, as most other tables were empty, but the coffee was expensive, came in a tiny cup and didn't taste very good. it would have been okay if half the price, but I would have. a much more beautiful cup expected for the price. very disappointed and we will not think there for coffee when we go to the castle park!

Had an amazing time and the food was delicious! Lovely staff members too who were happy to help. Everything was very clean and i love the new look of the cafe.

Visited today and was greeted by a very unhygienic looking server who was rude mouthy and clearly hated her job! She had the biggest chip on her shoulder and spoke disgustingly to us “menu there innit”. We left without buying anything! Other diners left as...they heard how she spoke to us, included some elderly who were outraged by her behaviour! Management may like to reconsider her position if they are to maintain any custom! Hideous experience!