Einstein Bros Bagels - Clyattville

I come here a lot and Its dirty and they take 45 min to make your order Absolutely ridiculous

We love to eat at Einstein Bagels, however, this place flipped me over when we went on 02/28/24. I worked in healthcare and I know what is dirty. It's a very dirty place to begin with. I went to the bathroom while my husband placed our orders. Everything was dirty, including the tables, the coffee counter, and the garbage can. Urine by the bathroom sink. Also, I noticed that the person who was preparing the bagels wasn't wearing gloves. The woman at the register was busy with her phone and we ended up getting just cream cheese and lox. My husband said that he ordered bagels with everything including tomatoes and capers that were missing. While eating that nonsense, I noticed that the lady at the register was recording us. I walked towards her and asked her why she was recording us. She quickly lowered her phone and showed me that she was surfing something else. I would never hire such individuals who don't give a damn about the cleanliness and use their phones during work hours. Please educate your employees about cleanliness and courtesy. Tell them not to record your customers before you face a lawsuit.

No longer going to this location. The staff is rude. They no longer serve decaf coffee, they say the canister is broken. And they don’t serve decaf latte either. If you have a Mobil app order expect to wait 20 minutes. The policy is to take existing customers which I understand but it is not worth the free coffee. We have been going here for 15 years. No more. Management you will continue to lose business. Just wanted you to know why we are no longer coming here. If you even care.

Still bad... I'm not sure what it is.. maybe different management. I would put it 2 .. better!

Terrible customer service. The cashier and the person making the food were more interested in watching videos on their phones than actually helping customers. I waited almost 15 min for two sandwiches and the store was nearly empty at the time.