Dunkin' - Cleveland

If you are after black coffee, do not come here. I came this morning and ordered a dark roast coffee black the staff person said do you want cream and sugar and I said no. I got back home and opened it to enjoy my Sunday morning, black coffee, and it had cream and sugar in it, I returned to Dunkin’ Donuts after church with the cup of coffee with cream and sugar, and explain to them that I did not want cream and sugar. They apologized and brought me a new cup of coffee when I got home and opened it guess what it had cream and sugar, I thought I was in a Seinfeld episode.

There is no excuse for the lobby to close at 12pm in the afternoon. Penny pinching company

I pick up coffee and donut for someone each day. Not in the habit of raffling through someone else’s bag. It turns out the wrong thing was given to me each time.

Friendly, fast, and good service.... Donuts and coffee

Since I have noticed that Dunkin donuts with in the Cleveland area are under new ownership and management, they have replaced all of the employees whether African American, Caucasian .. With those who do not resemble anyone within our communities yet we spend our money with them for those who choose to go to their establishments and none of those dollars are being filtered back into the community. I witness ed, an African-American mother have to address a manager at the Lee Road location for how her son who is a teenager was mistreated and misandled without any care at all. If they're going to be within our communities, they should have faces that resemble ours servicing our community so that they have a more clear view on how to service us and our communities. I myself have chosen to go to Black owned establishments because of these very reasons that I've mentioned which are not really that extensive as they could be. Also, things were taken off of the menu that catered more to a vegetarian as well as signature donuts that are a favorite amongst patrons such as the French Pooler donut and the veggie pesto egg, white English muffin. I won't be returning.